Why a play says it needs to learn something first

You tapped a play and instead of running, Otto said something like "Before I run First Contact, I need to learn how you really write... Run Learn My Voice first (one tap)." This article explains why that happens and how to clear it in a couple of minutes.

What the message means

Some plays can only do good work if Otto already knows something real about you. A first-contact email written without your voice sounds generic. A proposal written without your packages and policies is a guess at money. So those plays check for the business context they depend on before they start. If that context has never been captured, the launch is blocked and the message names the exact setup play that creates it.

This is not an error. It is the app refusing to send you generic or made-up output.

Which plays check, and what they need

• First Contact, Silence Patrol, and The Flywheel need your writing voice. Learn My Voice creates it.
• Handle the Reply and Build Proposal need your packages, prices, and booking policies. Learn My Business creates both.
• Build Rider needs your business profile, so the rider asks match what your act actually is. Learn My Business creates it too.

Setup plays like Learn My Voice, Learn My Business, and Know My Act exist exactly for this: they teach Otto who you are once, so every later play writes like you instead of like a template.

How to satisfy the gate and re-run

1. Open the Plays tab.
2. Run the setup play the message named. Learn My Voice is pinned at the top as the "Start here" flagship.
3. Let it finish. Once the missing context exists, the gate is satisfied.
4. Go back to the play that was blocked and run it again. It launches normally now.

Good to know

• If a play needs two things (for example packages and policies), one run of Learn My Business covers them both.
• The same check protects automatic runs. An event-triggered job (like Silence Patrol firing when a lead goes quiet) is held by the same gate until the setup play has run, so automation never sends generic drafts either.
• You only do this once per kind of context. After the setup play has run, the gated plays stay unlocked.

Still stuck? Email bookedsolid@kivimedia.freshdesk.com and a person will help.