Response timing shows Last client contact as empty (or at 12:00), but the gig has the date filled in

You opened a gig in Edit gig details, expanded Response timing, and the Last client contact box was empty, even though the gig clearly has a date. This article explains why, which version fixes it, and one thing to avoid in that box for now.

Why the box was blank

The three boxes under Response timing (Inquiry received, First response sent and Last client contact) are date-and-time boxes. Your gig record is allowed to hold just a day, like 2026-09-30, with no time. Otto writes it that way when only the day is known, and that is a valid entry. Before the fix, a date-and-time box could not draw a day with no time, so it stayed empty. Your date was never lost.

The fix: update to 1.11.102 or later

Booked Solid 1.11.102 fixed this. A day saved without a time now shows in the box at noon (12:00). That noon is display only: the record keeps the plain day. If your box is still blank, update the app and open the gig again.

See the saved date without opening the editor

1. Open the Gig Desk tab.
2. Click the gig.
3. Read the line called Last client contact. It shows the saved date, or Not recorded if nothing is saved.

If it says Not recorded, the gig truly has no last contact date, and an empty box is correct.

For now, do not retype the date in this box

Silence Patrol is the play that notices when a client has gone quiet. It counts the days since Last client contact, and today it can only count a plain day. When you pick a date in the box, the box saves a day and a time together, and Silence Patrol then skips that gig instead of chasing it when it goes quiet. This is a known issue we have reported.

• Leave the box alone if the date is already right. Pressing Save changes after editing other fields does not change a box you did not touch.
• If the date is wrong, tell Otto in chat, for example "set last client contact for the Smith wedding to 2026-10-12". Otto saves it as a plain day, which Silence Patrol can count.

If it does not match

If the Gig Desk shows a different date from the one you expect, or the date is missing everywhere, email us the gig name and the date you expect to see.

Still stuck? Email bookedsolid@kivimedia.freshdesk.com and a person will help.